Integrating AI into healthcare is helping to improve precision medicine and patient outcomes by making diagnoses faster and enabling more personalized treatments.
AI has already shown great potential in areas like tracking the spread of COVID-19 (91%), helping with vaccine development (94%), and supporting vaccine distribution (88%), which has earned strong trust from healthcare leaders. As AI continues to be a bigger part of healthcare, we can expect even more exciting uses to emerge.
Want to see how AI is making a difference? Check out the top 20 AI use cases in healthcare, with real-life examples in areas like patient care, medical imaging, diagnosis, research, healthcare management, and hyperautomation.
Patient Care
- Assisted Diagnosis & Prescription AI-powered chatbots can help patients with self-diagnosing mild conditions or assist doctors by analyzing symptoms, medical history, and diagnostic data to suggest possible diagnoses.

A study on how well ChatGPT can diagnose conditions showed mixed results. Researchers tested it on five common orthopedic conditions over five days, and the answers were sometimes accurate, but inconsistent. While ChatGPT can be useful as a starting point, it shouldn’t replace professional medical advice.
- Customer Service Chatbots in Healthcare Customer service chatbots can handle questions about appointments, billing, or medication refills. This not only speeds up responses but also reduces the workload on healthcare providers. With AI handling routine inquiries, doctors can focus on more complex cases, improving efficiency.
- Prescription Auditing AI can help reduce prescription errors by checking for drug interactions, incorrect dosages, or potential allergies. This helps prevent adverse drug events, which are a significant cause of healthcare complications and costs.
- Pregnancy Management AI can monitor the health of both mother and baby through wearable devices and remote monitoring systems. By analyzing vital signs and other metrics, AI can detect potential complications early, improving pregnancy outcomes and reducing risks for both the mother and child.
- Real-time Prioritization and Triage AI can analyze patient data, such as symptoms and medical history, to help healthcare professionals prioritize cases in real time. This ensures that the most critical cases get treated first, improving emergency room efficiency and patient outcomes.

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Real-life Examples:
- Lightbeam Health: This company uses predictive analytics to spot health risks by analyzing over 4,500 factors, including clinical and social data. It provides prescriptive recommendations to improve patient outcomes, such as reducing readmissions and emergency visits.
- Wellframe: Wellframe’s mobile app helps healthcare professionals deliver personalized care programs to patients. It supports real-time communication between patients and care teams, allowing for continuous monitoring and quick intervention. The AI technology helps prioritize high-risk patients and ensures more efficient care.
- Enlitic: Enlitic’s AI-powered triaging system scans incoming medical cases and prioritizes them based on urgency. This helps doctors address critical cases faster and reduce delays in diagnosis and treatment.
- Personalized Medications and Care AI analyzes patient data, including genetic info and medical history, to create personalized treatment plans. This approach leads to more effective treatments, fewer side effects, and lower healthcare costs by avoiding unnecessary procedures.
Real-life Examples:
- Aitia: Aitia uses machine learning to match patients with the most effective treatments based on their individual data.
- Oncora Medicals: Oncora helps personalize cancer treatment by analyzing data from health systems.
- Patient Data Analytics Healthcare analytics tools analyze clinical data to offer recommendations that improve care, identify at-risk patients, and optimize resource use. This can reduce costs while improving patient outcomes by helping doctors make more informed decisions.
Real-life Example:
- Zakipoint Health: This platform uses predictive analytics to identify healthcare risks and costs, enabling healthcare providers to tailor interventions for better health outcomes and cost savings.
- Surgical Robots AI-assisted surgical robots help perform precise and repetitive tasks, such as those in laparoscopic surgery. These robots can follow set movements without getting tired, reducing human error and speeding up recovery times. They also enable surgeons to perform more complex procedures with greater accuracy.
Medical Imaging and Diagnosis

- Early Diagnosis AI can analyze medical records, lab results, and imaging data to catch early signs of chronic diseases like cancer, diabetes, or heart conditions. The earlier these conditions are detected, the sooner treatment can start, which leads to better patient outcomes and lower long-term treatment costs.
Real-life Example:
- Ezra: Ezra uses AI to analyze full-body MRI scans, helping doctors detect cancer at an early stage.
- Medical Imaging Insights AI tools improve the analysis of medical images (like X-rays, MRIs, and CT scans) by spotting patterns that radiologists might miss. This helps with quicker and more accurate diagnoses. AI is also used to diagnose COVID-19 from imaging data, which speeds up identifying patients who need urgent care, like those requiring ventilators.
Real-life Examples:
- Huiying Medical: This company in China developed an AI tool that can detect COVID-19 from CT chest scans. The AI was trained using CT data from over 4,000 COVID-19 cases. It checks for signs like ground-glass opacity (GGO) in the lungs, which can help spot COVID-19, especially in areas where PCR tests are not available.
- SkinVision: SkinVision’s app helps users detect early signs of skin cancer. The app lets users take high-quality photos of their skin, focusing on suspicious moles or lesions, and then uses AI to analyze the photos. It instantly provides a risk assessment, helping identify skin conditions like melanoma or basal cell carcinoma. For high-risk results, the app suggests seeing a doctor.

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Research and Development
- Drug Discovery AI speeds up the drug discovery process by analyzing huge datasets from medical research, past treatments, and biological pathways. This helps find promising drug candidates faster and lowers the cost and time needed to get new drugs to market. AI can also predict how well a drug will work, leading to more successful clinical trials.

Real-life Example:
- NuMedii: NuMedii, a biopharma company, has created AIDD (Artificial Intelligence for Drug Discovery). This technology uses big data and AI to quickly find connections between drugs and diseases.
- Gene Analysis and Editing AI helps analyze genetic data to understand variations in genes and predict how gene editing could affect disease risk or treatment. This makes gene therapies more precise and effective.
- Comparing Devices and Drugs AI can compare the effectiveness of different medical devices or drugs by looking at clinical outcomes and patient data. This helps doctors make better choices about treatments and reduces the trial-and-error process in medicine.
Real-life Example:
- 4Quant: 4Quant uses big data and deep learning to analyze images and videos. Their platform processes huge amounts of visual data, helping researchers and healthcare professionals make sense of complex information. By automating the extraction of insights, 4Quant speeds up the analysis of large datasets, improving the quality of research and decision-making. Their tools are particularly useful in medicine, scientific research, and other fields where visual data is key.
Healthcare Management

- Brand Management and Marketing AI tools can help healthcare providers understand how they’re perceived in the market and analyze patient demographics. With this information, hospitals and healthcare organizations can fine-tune their marketing strategies, tailor messages to the right audience, and boost their brand reputation.
- Pricing and Risk AI can predict the best prices for treatments and services by looking at factors like competition, market demand, and patient outcomes. This helps healthcare providers set competitive prices while making sure they stay profitable and keep costs reasonable for patients.
- Market Research AI is great for gathering competitive information about other hospitals or healthcare providers. With this data, hospitals can compare their services, find areas where they can improve, and stay ahead of changes in the healthcare market.
Real-life Example:
- MD Analytics: MD Analytics provides marketing research solutions for healthcare and pharmaceuticals. Their services cover everything from clinical trials and market assessments to patient journey analysis and sales strategies. Whether it’s demand forecasting before a product launch or optimizing customer engagement afterward, MD Analytics helps healthcare organizations track key performance indicators and adjust their strategies for success.

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Hyperautomation in Healthcare
Hyperautomation is a new approach to digital transformation that focuses on automating as many business processes as possible, while using technology to enhance those processes that can’t be fully automated.

It brings together AI, robotic process automation (RPA), and computer vision technologies to automate entire workflows in healthcare.
Here are some ways hyperautomation is being used in healthcare:
19. Health Insurance Processing By using natural language processing (NLP) and AI/deep learning models, hyperautomation can help health insurance companies:
- Cut down on manual work during preauthorization and claims processing,
- Reduce human errors,
- Detect and prevent fraud more accurately,
- Improve customer satisfaction by speeding up the claims process.
20. Regulatory Compliance Healthcare providers, insurance companies, pharmacies, and other healthcare organizations must follow regulations like HIPAA in the U.S. and GDPR in the EU.
Hyperautomation can help these organizations stay compliant by:
- Using smart bots to track every action in healthcare systems and keep logs that can be reviewed when needed,
- Using AI and machine learning models to predict potential fraud,
- Automating internal audits to evaluate risks and improve internal controls more often and efficiently.